Lead Guarantees by Package & Tier

*Real Geeks periodically assesses the estimated and guaranteed lead ranges in our lead packages. Clients are eligible to receive the number of leads specified in the lead range that is in effect when they purchase or upgrade to new lead package, or commit to a new commitment term. Any changes to lead ranges during their commitment period do not apply. At the end of their commitment period, the targeted lead range remains in place but is no longer guaranteed. If a client wants to sign up for a new lead guarantee, or receive the number of leads specified in our updated lead ranges, they must sign up for a new commitment and will be subject to the pricing and lead range in place at that time.


The Real Geeks Lead Guarantee is applicable only to the Real Geeks Expand and Conquer packages. The guaranteed lead range is based on the full length of the commitment term and the selected market tier. Advertising campaigns have a natural ramp-up period that results in lower lead volume in the weeks after a campaign is launched. If Real Geeks does not deliver the minimum amount of guaranteed leads over the length of the contract term, the Member will receive a one-month credit (12 month contract terms) or half-month credit (6 month contract terms) towards future services. At the end of their commitment term, site owners must sign a new 6 or 12 month commitment to be eligible for a new lead guarantee. Leads with an invalid phone number and invalid email address will not count towards the guaranteed lead count, if the site owner submits the Invalid Lead form within thirty (30) days of receiving the lead. The lead guarantee will be invalidated if the site owner makes changes to the code and/or content on the templated website provided by Real Geeks, especially any page used in the lead generation funnel. This includes but is not limited to the home search pages, home valuation pages, and lead forms. The lead guarantee will also be invalidated if the site owner changes their target markets or metro more than thirty (30) days after their website is live, or elects to have a custom metro area.