December 2025

Maintenance & Quality Updates

Behind-the-scenes upgrades and fresh releases that keep your system running smoothly and safely.

December focused on the details that make Real Geeks more reliable, compliant, and easier to work in every day. From long-awaited Lead Feed improvements to important AI compliance updates and mobile app fixes, here’s what shipped this month.

This post covers the supporting upgrades that keep everything running cleanly. Major new features still get their own announcements, be sure to check your inbox and/or our Product Updates blog for those.

Snooze Button + Online Now

Released: December 2

The improvements we teased last month are now live in the Lead Feed.

What’s new:

• Snooze a Lead
  Agents can temporarily pause a conversation without losing it, helping keep the Lead Feed clean and focused during busy days.
• Online Now Indicator
  Lead cards now show when a lead is actively browsing, giving agents a clear signal of who’s most likely to engage right now.

These two features work together to help agents prioritize the right conversations and reduce unnecessary back-and-forth.

Geek AI's Robin Now Identifies as 'AI' in Certain States

Released: December 2

To comply with new state regulations, Robin (Geek AI) will now clearly identify itself as an AI assistant when contacting certain leads.

This change applies when:

A lead has a phone number with an area code from California, Colorado, Maine, New Jersey, or Utah.

OR

The agent is located in one of those states.

What changed:

Robin’s first message now starts with

“Hi {name}, it’s Robin, your AI assistant here to help…”

Only the introduction changes — how Robin qualifies, nurtures, and hands off leads stays the same.

When this goes live:

• Immediately for leads with area codes in those states
• The week of December 8 for all leads belonging to agents in those states

This keeps Real Geeks and its customers compliant without disrupting lead flow.

Real Geeks App 12.0.4

Released: December 4

This patch focused on stability and usability for Android users.

Fixes

• Resolved an issue where the keyboard covered content on newer Android versions
• Fixed input field behavior inside conversation threads

Compliance update

• App audience setting updated to 18+

MoveTo App 10.0.3

Released: December 4

• App audience setting updated to 18+.

This change was required for platform and advertising compliance.

Want to dive deeper or need help with any of these updates? Reach out to our support team or check out our latest training videos.